Share your experience!
I thought I'd create a generic thread to cover off the issues being encountered on the 2015 Bravia Android TVs. I've listed my issues below with fixes / workarounds and responses from support. All comments and solutions welcome!
1) Hot Swap HDMI doesn't work - manifested by no input on HDMI channels 2, 3 and 4 on the KD-49X8305C. Workaround - reset the TV, either by holding down the remote power button for 5 seconds or by switching the TV off at the wall and then back on again. Further details on this thread: https://community.sony.co.uk/t5/televisions/kd-49x8305c-hdmi-2-3-4-inputs-not-working/td-p/1944435
2) HDD Recording doesn't work - error message states a system update is required but none is available when checking. Hopefully this will be fixed soon by a firmware update.
3) Netflix App doesn't work - this seems like the app has been deliberately disabled. So far a support case has only recommended that a factory reset be performed (took two days to get to that cracking piece of advice.....), with no improvement as a result. A temporary (albeit for advanced users only) workaround is provided by MikeLothian on this thread - https://community.sony.co.uk/t5/televisions/netflix-support-for-kd55x8509c-android-tv/td-p/1945360
4) Sound lag and performance issues after the TV (KD-49X8305C) has been on standby for a while - manifested for me as stuttering and sound / picture sync issues in all apps (youtube, amazon instant video etc) and HDMI sources (PS4, seperate YouView box etc). Hopefully this will be fixed in a firmware update, at the moment workarounds involve either changing channels to get the sync to work or in my case having to turn the TV off and then on again at the socket.
As stated previously, all comments welcome. Personally I'm willing to give Sony a couple of weeks to fix this, but if it's not done soon I'll be sending my new TV back for a refund as it's not really fit for purpose.
My KDL43W756 was collected today and now have a 42inch LG (42LF652V) in its place. While the Sony has the edge on physical size/appearance, the LG is better in every other way. Better viewing angle, sound perfectly in sync, great picture (followed guidance on YouTube for calibration), fast OS, freesat. 3D is good too, and the glasses you get from the cinema work with it. Wishing I'd bought the LG in the first place, and it's even cheaper. Farewell Sony.
Well fed up with this TV now been struggling with it since October - now decided enough is enough - lets try and return the flaming thing.
My w855c is going back shortly! Any recommendations for a replacement for roughly £1600?
@Jimmyjamh wrote:
Am I literally the only person here who hasn't had any issues?
Sent from my iPhone
Nope.Youre the person who found he couldn't change his DNS settings.
@Jimmyjamh wrote:
Am I literally the only person here who hasn't had any issues?
Sent from my iPhone
Stop trolling.
@Risc0n wrote:
@Jimmyjamh wrote:
Am I literally the only person here who hasn't had any issues?
Sent from my iPhoneStop trolling.
I'm not. Admittedly I'm only three weeks in but I've had no issues. The only time I had a problem was when I first set up youview. The tv hung for a few minutes after setting up but since then it's been a nice smooth experience.
@Jimmyjamh wrote:
@Risc0n wrote:
@Jimmyjamh wrote:
Am I literally the only person here who hasn't had any issues?
Sent from my iPhoneStop trolling.
I'm not. Admittedly I'm only three weeks in but I've had no issues. The only time I had a problem was when I first set up youview. The tv hung for a few minutes after setting up but since then it's been a nice smooth experience.
Well a the fact that this thread has over 400 pages should make it clear that these issues are not isolated. Also the latest UK firmware is considerably more stable than any other iteration to date. For starters I can guarantee you will see issues with auto picture mode if selected, just search my thread. Also I can guarantee you will not get 5.1 sound from the Amazon app. Also as you are on the UK firmware you won't have usb recording nor picture in picture. So that's three issue you now have.....
Anyone that's got the USB recording and PIP/PAP features, is your android version now 6.0, Marhsmallow? Or is that still to come.