Built in tuner not recognised

[Sparqui]

Hi everyone

Im new here (great forum) and would like to ask for some expert help - I’ve reached a dead end.

I have a KDL-55W805C, upgraded to Android Nougat - I no longer have the tv tuner capability.

It doesn’t offer it as part of the initial set up, nor as an input, not under TV menu (no channel set up menu)

ive done a hard reset, reinstalled the firmware (by usb), cleared storage - no joy.

Any help would be great (fingers crossed)

Thanks

[royabrown]

Sorry - I didn’t make it clear that I meant on the Home screen, the first one you posted a picture of.

It looks like it’s been scrolled down halfway and left there, though I can’t think the issue is really that simple.

[Sparqui]

Sorry - I must’ve misunderstood 

here it is - I hope it helps

Home screen