IF YOU HAVE DVD/CD DRIVE PROBLEMS - READ THIS>

[Blencogo]

Several members seem to have problems with their CD/DVD drives at the moment. As far as I know, there is no magic solution but you could try some or all of the following: -

1. See if there is an updated driver or updated firmware for your drive at Vaio-Link. Some Sony drives are re-badged from other manufacturers and you may have to search for updated downloads. For example, if you have a Sony DW-D56A drive, you can get a firmware download from HERE (Use PFS2). Many other drives are also supported on this site.

2. Use System Restore to return your Vaio to the configuration when it was last working normally.
Start -> All Programs -> Accessories -> System Tools -> System Restore - choose a restore date before you had the problem.

3. Look in Device Manager to see if there are any errors against your DVD/CD-ROM drive.
Start -> Right-Click My Computer -> Properties -> Hardware -> Device Manager - expand DVD/CD-ROM Drives and check the status. If there is an Error Code or a yellow triangle with a ! or ? come back here with the number and we may be able to help.

4. If there is no error and the drive is reported as working normally, try Uninstalling the drive by right-clicking on it in Device Manager and choosing Uninstall. Re-booting your Vaio will reinstall the drivers.

5. Try some different software to read/write your discs and see if that works. Also try a different brand of discs - Sony, TDK and Verbatim seem favourites.

6. Try a liquid lens cleaner on the lens and polish with a microfibre cloth ? this can sometimes help.

7. If your drive works with either CDs or DVDs only make sure the ribbon cable is not preventing the reader head from moving freely - check that the laser head in the drive can move freely for the whole range of its travel. The disc information is held on the outside tracks for DVDs and the inner tracks for CDs.

8. Last resort is to perform a full C:\ Drive System Recovery from your Recovery Discs. Make sure you back up all your Data as the contents of C:\ will be lost and your Vaio returned to the factory configuration.

If none of these work, you may have a hardware problem and you need to contact Vaio-Link. There is no point contacting them until you have carried out a Drive C:\ Recovery as this is the first thing they will ask you to do.

[Blencogo]

Hi donovani and welcome to Club Vaio.

Check in Device Manager and see if there is an error code given.

Start -> Right-click My Computer -> Properties -> Hardware -> Device Manager
Expand DVD/CD-ROM Drives.
Is there a yellow warning !
Double-click on the drive and look for the error code - ? If it is code 19, 31, 32, 39 or 41 then a small registry edit should sort the problem. Look back in this thread for the Registry Edit to remove the Upperfilters and the Lowerfilters.

[Thalamus.]

Hello, I've just bought a vaio computer (LM1) and I hav the exactly same problem with code 10, what do I do? Sorry for my write form, I'm french, I hav to translate.

Hi cathielle..

Press the windows key+R to open the Run box, then type devmgmt.msc and click ok..

Click Continue on the User Account Control window.

Double click dvd/cd-rom drives..

Right click on your drive and select uninstall

Restart your Vaio and allow the device to be re-installed again..

[donovani]

hi blencogo thanks for the welcoming
i jus tried wat you said but there is no DVD/CD-ROM drives to expand!!!
do you have any other suggestions? lol
thanks for your help!

[Thalamus.]

hi blencogo thanks for the welcoming
i jus tried wat you said but there is no DVD/CD-ROM drives to expand!!!
do you have any other suggestions? lol  
thanks for your help!

Hi donovani,

do you have any unknown devices listed..

[PintoMcGuinness]

Hey,
Anyone have any ideas on this one?
Many thanks.

Hi,
Apologies if this has already been asked - it's getting to be a long thread now!

I have a Sony Vaio VGN-C1S with Pioneer DVR-K16M DVD-RW (edit: with Windows XP)
The drive has been working fine, but now it seems unable to read any DVDs.
If I insert a DVD into the drive it finds it fine and knows a DVD has been inserted, but will not auto-start.
If you click on the drive through explorer it gives no errors, but lists no files at all and shows 0 bytes free, 0 bytes used.

It's seeing the disk, but not seeing any data on it.

I've uninstalled it, and I've updated the drivers (to a 14-11-2007 version).

I don't use it that much, so have no idea when it started to go wrong. That makes it hard to go back to previous setups.

Thanks in advance for any ideas.

[donovani]

hey thalamus!!
do you mean when i log in 2 my laptop?
where can i find such a list???

[Thalamus.]

hey thalamus!!
do you mean when i log in 2 my laptop?
where can i find such a list???

Have a look in Device Manager (see image below, the image below is from XP but Vista device manger will be very similar..).?



Press the windows key+R to open the Run box, then type devmgmt.msc and click ok..

Click Continue on the User Account Control window.

[Thalamus.]

Hi,
Apologies if this has already been asked - it's getting to be a long thread now!

I have a Sony Vaio VGN-C1S with Pioneer DVR-K16M DVD-RW (edit: with Windows XP)
The drive has been working fine, but now it seems unable to read any DVDs.
If I insert a DVD into the drive it finds it fine and knows a DVD has been inserted, but will not auto-start.
If you click on the drive through explorer it gives no errors, but lists no files at all and shows 0 bytes free, 0 bytes used.

It's seeing the disk, but not seeing any data on it.

I've uninstalled it, and I've updated the drivers (to a 14-11-2007 version).

I don't use it that much, so have no idea when it started to go wrong. That makes it hard to go back to previous setups.

Thanks in advance for any ideas.

Hi PintoMcGuinness.

Does the How To Enable/Disable Autorun (Windows XP) guide help.?

Click the following link to view the guide: How To Enable/Disable Autorun (Windows XP)

[donovani]

hey thalamus
am sorry for bugging you like this! and i appreciate your help!
when i expand that HID section all i get is 'sony notebookcontrol device'
i opened up the run box and typed devmgmt.msc like you said. all that happens is new device manager windows open up!
do you think i should consider system restore???

[Thalamus.]

hey thalamus
am sorry for bugging you like this! and i appreciate your help!
when i expand that HID section all i get is 'sony notebookcontrol device'
i opened up the run box and typed devmgmt.msc like you said.  all that happens is  new device manager windows open up!
do you think i should consider system restore??? 

Do you have any other devices listed.?