Share your experience!
So some people are encountering a bug that you get the following message when using USB storage:
"Security policy restricts the use of usb storage". Most online help puts this down to having a Device Administrator app that prevents this, or that you might have an Exchange Server or company email that prevents USB storage.
I have neither, and spent a while trying to find out why this happens, in turns out, the setting in "Lock screen & security" -> "Encrypt SD card" also prevents USB storage from working. Why this is the case is baffling, since they should certainly be treated independently - I would quite like to have my SD card encrypted but not my USB.
Anyway, if you're experiencing this issue, consider disabling sd card encryption. This is either a Sony or Android bug.
It's translated to the PC too.
Hi @darkdreamingdan,
It is correct that encrypting the SD card will restrict access to USB storage.
I will forward your thoughts on this as user feedback and I'm sorry for any inconvenience it causes.