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Phone show massage

Sittichai
Visitor

Phone show massage

Phone show ​massage​

"sorry, the program is the abnormal, is collecting logs, is about to exit" 

1 REPLY 1
Martin1
Enthusiast

Hi @Sittichai, let me see if I can help out here!

Has this error message been showing up for a long time or has it just begun to happen? Also, does the error message appear during a specific kind of use or does it appear randomly?

One thing that you can try is to reboot your phone in safe mode to see if the error message appears there as well. All apps downloaded from Play Store is temporarily deactivated while in safe mode, that way you can see if this error message is caused by a downloaded app or not. For more information on safe mode and how to use it, click here.

Try this to begin with and let me know how it goes!