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bluetooth connection

Festival
Visitor

bluetooth connection

Hey, Phone Xperia Z3 compact, I've tried to use external speakers via bluetooth connection, but sound appears to be distorted. The problem definitely in the phone, because speakers are fine with other devices. Any suggestions?

5 REPLIES 5
Hampus
Champion

Hi,

How do you mean by distorted? Is it music that you have stored on your internal storage and/or SD-card or do you use Spotify e.g to play music?

What kind of speaker is it and have you tried to connect the phone to another bluetooth speaker/headset to see if same thing occurs?

Festival
Visitor

Hey, speakers Philips Fidelio, any sound from the phone is totally corrupted, I haven't tried yet to connect phone to another speakers, will do asap
Hampus
Champion

Have you had the possibility to try another speaker yet? Keep us updated. 

Festival
Visitor

Yes, another speakers worked fine. Any suggestion?
Hampus
Champion

Since it works fine with another speaker, it sounds more like a compatibility problem with the speaker that you use. I suggest you contact Philips to see if they have tried this speaker with the same phone model and Android version you use to see if they can guarantee full functionality.