Radio FM only works if Track ID is open

[eXPerience83]

Hi, I have a Sony Xperia Z2 with Android 4.4.4, radio fm version 4.0, latest track id 4.1.B.0.15. And Google services 7.0.92
The problem is that when I start the radio it can search for stations, but no sound is reproduced by speaker or headphones.
It only starts to work if I go to options and start track ID to find the song reproducing. And if I stop track ID sound stops to.

[Thommo]

Well that is odd - Try an app preferences reset - Settings then tap the 3 dots then Reset app preferences

[eXPerience83]

I tried before, problem persist.

[Uliwooly]

Does it work while on safe mode?

http://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/m-p/348008#U348008

[eXPerience83]

The problem in safe mode persist, but there is no track ID on safe mode, so can't hear radio fm in safe mode.

[Uliwooly]

You might want to repair your phone with PCC

PC Companion (PCC)

Bridge (for Mac)

Alternatives on How to backup Xperias

http://talk.sonymobile.com/thread/36355

[eXPerience83]

I'll wait for Lolipop to do that.

[eXPerience83]

The problem is with "OK Google settings"

Here are more users with the same problem

http://www.htcmania.com/showthread.php?t=994881

To make it work we have to disable "OK google detection on any screen"

so, I don't know ho have to solve it, Sony or Google.

[Uliwooly]

So it's a google/android issue.

[eXPerience83]

Yes, have to disable "detect OK Google on every screen" and it works again. I send a petition to Google. Maybe Sony can do something too.