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Water proof Back cover sealing broke and cover comes

SOLVED
Tharavu
Visitor

Water proof Back cover sealing broke and cover comes

Sir,
I am from a middle class family, i brought your higher end model phone xperia z3 compact on this January 3rd 2015 from Abudhabi - UAE. When i got it in my hand itself, found its display was damaged. i approached retailer and get replaced only when i return to INDIA by the month March 28th.(after a long months). From the day am start using, on the 6th day, the half of the sealed back cover of my phone comes it to my hand. i think its due to bulging battery or something. am surprised how your highest water proof model having this bad sealing of back panel (plastic cover sheet).

please help, how i will get repair this product. i am new in sony mobile products. but am using your sony cameras (i am a professional photographer) and TV.

- Alwyn Jose

1 ACCEPTED SOLUTION

Accepted Solutions
lokodo
Visitor

I suppose a bad glue sticker used to replace back cover.

1) Change Phone.

2) Buy a Canon "D" series for your professional job. It's ridicoulus use any Phone for an job luke photographer.

3) Send it to Sony support with RMA request.

View solution in original post

2 REPLIES 2
lokodo
Visitor

I suppose a bad glue sticker used to replace back cover.

1) Change Phone.

2) Buy a Canon "D" series for your professional job. It's ridicoulus use any Phone for an job luke photographer.

3) Send it to Sony support with RMA request.
Tharavu
Visitor

wow.. thanks to reply.

Is it fine na having a high megapixel sony g lens mobile as a photographer while traveling ?

shall i ask..

what is this procedure to make a RMA request ?

w'd you please explain?

actually i brought this product by online marketing