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LCD Screen Bright White force reset.

Semi
Visitor

LCD Screen Bright White force reset.

Hello. I have had my VGN-A397XP for 3-4 months now and have had a problem come up recently.
The problem is that if the screen is on for a while all of a sudden all the pixels go to white! basically like it just died now depending what i have running i can go thru my options blind to shutdown the vaio, but in sum cases i have been forced to remove the battery to shutdown, upon a restart the screen is back to normal.

it is not a hibernate option or screen saver. i have attempted every button and combination to get the screen back on a gain but to no results.

The problem doesnt resolve over time either, one time i left the screen pure white for 3-4 hours to see if it will resolve. but still nothing.

now as the vaio nearly cost me £2000 im certainly worried here or whats going to happen.

if anyone has any advis or info please can you post below.

Many Thanks James.

3 REPLIES 3
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kee-lo_
Member

That definately needs attention from VAIO-Link.com

Semi
Visitor

doesn't sound good! ;_;

what would sony be able to do in this case im sure it should be under the 1st year warrantee?

thanks for your reply XD

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kee-lo_
Member

They would replace either the inverter or LCD for you.

If it's under warranty it should be done for free