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SD card problem

Kayleecat01
Visitor

SD card problem

Hello

I am annoyed and frustrated.

I took some videos last night when I went to a concert. My internal memory was getting full so it recommended moving them to the SD card which I did. Now I can't view the files and it won't play in any different video applications that I have downloaded. I reformatted the sd card after backing it up and still nothing! Why is this when I can see the files on my phone. They are there but won't play. I haven't done anything wrong! I literally am frustrated and want my videos back. Any help?
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14 REPLIES 14
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Uliwooly
Expert

@Kayleecat01

I've seen other users with similar issues and the problem was 

either a faulty SD card

or 

 a fake SD card 

minipro1
Visitor

My apps will not go to my SD card
I think they should.
Error message says no space left.
That is wrong. There is space tons of it.
Phone storage is only 500 mob? Hmm I should have 2g.
Help me get it corrected.
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Uliwooly
Expert

@minipro1

Not all the apps can be moved to the SD card, that's up to the app developer

also

some of the apps that can be moved to the SD card, it's only part of it, not the whole app.

try this

settings > apps > all > sort by size > tap on top 10 apps and clear the data/cache > restart the phone > check again 

also post a screenshot of

settings > storage 

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_alexdon_
Expert
Kayleecat01
Visitor

I have a lower memory sd card which is my old one. Just clarify how I can check just one video on my old sd card? Thanks
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_alexdon_
Expert

Using file commander app.

alexdon
Kayleecat01
Visitor

Or is this not a waste of my time aa the files won't play on a mac or pc either. I'm stumped!
Kayleecat01
Visitor

I can't seem to find my old card! If I go into my mobile phone provider shop qill they have an old card that I check it on?
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Uliwooly
Expert

@Kayleecat01

There's only one way to find out. Stop by.