Join now - be part of our community!

Xperia Z headphone jack won't detect headphone

jeb2830
Visitor

Xperia Z headphone jack won't detect headphone

I was listening to music and then after a while I realized the music wasn't coming from my earphones anymore but from the phone's speakers, even when the earphones were plugged in. I tried plugging them in again several times, still won't work. Is it a software update issue, or a hardware issue? My earphones work fine on my laptop, so i don't think it's an issue with my earphones.

61 REPLIES 61
Bobstar1986
Visitor

I had this problem on my Z5 recently. I was going to send it off to Sony as no matter what I did it wouldn't work. So I got a can of compressed air, used for cleaning etc, and blew it down the headphone jack. I then got it under a magnifiying glass to see whats going on in the jack. Trouser fluff embedded at the base of the jack! Using a small pointed screwdriver I was able to pick the dirt and fluff out and use a little cotton bud dipped in electrical contact cleaner to clean the contacts in the jack. Sorted.

Axemor
Visitor

you are my hero.

Thank you so much!

bye Slightly_smiling_Face

Tazmd
Visitor

While i speak to my family through imo wid headfones.suddenly my microfone stopped working.. I can recieve their voice but they cannot recieve mine.. If i record something its recording.. But when it comes to imo headfone microfone not working
Tazmd
Visitor

Headphones mic not working in imo app.. Remaining all mic is working...what will b the problem.. Can any 1 cplain please
Alien_Official
Visitor

BRO, WHAT A LIFE SAVER, THANKS A LOT, I WAS AFRAID I HAD TO SEND TO WARRANTY BUT U SAVED ME THAT WORK :DDDD  THANKS A LOT!!!!

Xsjado96
Visitor

Ok Folks, to save you butthurt and searching for a fix for this issue listen carefully. Someone earlier mentioned that headphone jack has 2 or 3 points of conrtact and that got me thinking. So I took a small stripe of tin foil, wraped it around my headphones jack and pushed it into my phne and guess what ? my headphones work perfectly now !! SO before you go downloading softare to fix this try this simple trick first and it might just work. Let me know if I helped too !! Grinning_Face

Wackooo
Visitor

I want ur babies, thank you
MQ12
Visitor

My Xperia Z5 premium Dual does not recognise my original headset, it was working just fine and all of a sudden it stopped working and all the solutions that are mentioned in here did not work for me, I cleared the data on my smart connect app, ive tried to restart my phone several times, I've done the repair through my computer several times!!!! Still the problem is there!!! Now I just need if the jack it self is the problem? Please advice.
ydfebri
Visitor

thanks bro solution for use SoundAbout from HELWATANY working for meee,,,

i think my jack broken.. poor smart connect !_!

Olaimbeoir
Visitor

I solved this on my Z3 by using a whittled down matchstick to gently clean out the accumulated fluff from the earphone socket. Primitive but effective.